FAQS

You’ve Got Questions - We’ve Got Answers

 

HOW CAN I PURCHASE A RASHIE FROM LOVETOSWIM?

Please browse and SHOP online on our website. If you have any difficulties please email us directly at sales@lovetoswimwear.com.au 

HOW DOES YOUR SIZING WORK?

Our rashies are unisex and our range includes sizes 4,5,6,7,8. Rashies need to fit snuggly but without being restrictive to maximise a child's movement and comfort. As a general rule each size correlates to your child's age. However ,as each child is different if you have any specific questions about sizing please contact us at sales@lovetoswimwear.com.au.

WHAT IS YOUR RETURN AND REFUND POLICY?

If for some reason you change your mind we are happy to exchange or refund.

LovetoSwim accepts returns of unworn, unwashed and non damaged garments with all the original tags attached within 14 days of purchase.

Should the garment you purchased be faulty we will provide an exchange or refund.

Returns

1.Return item within 14 days of your purchase, unworn and unwashed with all the original tags attached and your invoice

2. Mail to us (customer covers all postage costs) at address below

3. Email us at sales@lovetoswimwear.com.au to inform us of your return

Exchanges

1.Return item within 14 days of your purchase, unworn and unwashed with all the original tags attached and your invoice

2. Mail to us and please include details of the new item you require (size and colour)

3. Also please include a postage paid, self addressed bag/box that will be large enough to refund your purchase

WHAT ARE YOUR DELIVERY CHARGES?

We can deliver within Australia. The buyer pays the postage and upon receiving your order we can provide you with a quote for the postage. Standard shipping charges are $10 and express shipping at $13. We offer free shipping to orders over $100.
Sorry, we can't post internationally.

WHAT PAYMENT METHODS DOES LOVETOSWIM ACCEPT?

We accept the following payment methods- all major credit cards (excluding Amex and Diners) and direct deposit. We can provide our bank details (please email us at sales@lovetoswimwear.com.au). No order will be dispatched without full payment being received by LovetoSwim.
Sorry, we cannot accept any international payments or credit cards from overseas.

WHAT ARE THE CARE INSTRUCTIONS FOR THE RASHIES?

To ensure the durability of your gorgeous rashies please follow our care instructions:-
Cold hand wash or gentle machine wash with mild detergent
Do not leave wet
Dry in shade
Avoid rough surfaces
Do not soak
Do not bleach
Do not dryclean
Do not iron or tumble dry

TERMS OF USE AND CONDITIONS

By purchasing a product from LovetoSwim or utilising our website you agree to accepting our terms and conditions. We reserve the right to update or remove products from time to time without notice.

All images, designs, descriptions, photographs on our website are either owned or controlled by LovetoSwim. No material from this website may be copied, reproduced, distributed, modified, uploaded, transmitted, reused, re-posted, published or framed within another website without LovetoSwim's prior written permission.

  1. INDEMNITY

    You agree to indemnify, defend and hold harmless LovetoSwim, its owners and employees and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of our terms and conditions.

  2. DISCLAIMER OF LIABILITY We aim to ensure accuracy of all content on our website. However, LovetoSwim shall not be liable for any inaccuracies. LovetoSwim shall not be liable for any damages direct or indirect whatsoever, damages for loss of use, profits, cost of purchasing substitute goods arising out of the inability, performance or failure of the website.

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